Voice of the Restaurant Industry
Vulnerable only to Kryptonite and Magic, I am both a former baby and a future skeleton.
I grew up in Williamsport PA, a town that time forgot and the decades haven’t improved.
I moved to Colorado. That was a lot nicer.
I have been a dishwasher, a logger, a fire lookout, a forest fire fighter, a Ranger, a brother, lad, and Dad. I proudly served our government.
I have spent time behind bars. But only as a Bartender.
I work in restaurants and retail and like…Continue
Copyright 2011 by Jim Sullivan
I recently had lunch with Tim Kirkland, the best-selling author of The Renegade Server (2009, Indian Creek Press, $19.95). If you haven’t read the book—a 21st Century treatise on how to motivate, inspire and direct iPod Generation waitstaff to better serve and sell—I highly recommend it.
Our conversation centered not on servers, but on the current state of—and frustrating lack of progress in—foodservice training. We…Continue