Posted on November 19, 2009 at 9:06pm
WHAT IS A GUEST?
Never underestimate his/her importance!!! A GUEST:
Is the most important person at our place of business.
Is not dependant on us...we are dependent on him.
Is not an interruption of our work...he is the purpose of it.
Favors us with his presence...we are not doing him a favor by serving him.
Is the essential part of our business...without him we do not exist.
Comes to us with their needs... and we must provide and anticipate their… Continue